api.video sub-processors

Last updated February 1st 2023

Third Party Sub-Processors

api.video uses the third party companies below (each, a “sub-processor”) to process personal data (i) on behalf of api.video customers; (ii) in accordance with customer instructions as communicated by api.video; and (iii) in strict accordance with the terms of a written contract between api.video and the sub-processor.

api.video imposes obligations on its sub-processors to implement appropriate technical and organizational measures ensuring that the sub-processing of personal data is protected to the standards required by applicable data protection laws. Further information relating to sub-processor security measures can be found via the external links below.

api.video maintains an up-to-date list of the names and locations of all sub-processors below. api.video customers may subscribe to notifications of sub-processor changes to receive updates. Duration of processing: For each sub-processor below, processing of personal data will be for the duration that the customer uses and continues to use the applicable service(s), and for the retention periods as set out in customer’s agreement with api.video.

Sub-processor

Concerned personal data

Purpose

Documentation link

Stripe

Bank, address, invoicing

Billing

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Snowflake

email, IP, first name, last name, job, industry, bank, address, billing, user-agent

Billing

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Fastly

ip, localisation, referrer, user agent

Content delivery, scalability

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intercom

name, email, address, company

customer support

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sentry

ip, user agent

maintenance, system monitoring

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hubspot

email, IP, name, surname, employment, industry

CRM, analytics

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google analytics

IP, browser informations, behavioral analytics, demographics

Analytics

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Notion

Customer informations

Note taking

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Productboard

email

User insights

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NS1

IP

DNS and Geo-balancing

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Slack

email

Abuse detection

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Elastic cloud

ip, email, localisation, referer, user agent

Analytics, debugging

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Auth0

email, name, surname, profile picture, user agent

Authenticating

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Segment.io

email, IP, prénom, nom, emploi, industrie, banquaire, adresse, facturation, user-agent email, IP, name, surname, occupation, industry, banking, address, billing, user agent

Analytics

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Clarity

Clicks, IP, behavioral data

heatmap

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GrowthBook

Clicks, IP

A/B testing

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Looker (Google)

all data available in Snowflake

BI

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ReadMe

email, IP, user agent

User insights

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GCORE

videos

Hosting

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