Video Transcription
Akash: "When we shifted to api.video, that process was really smooth for candidates. The candidate was able to navigate to the other questions within few seconds and the drop ratio was also reduced, to, I would say 99%."
api.video: With the rise of work-from-home policies and the ever-growing international talent pool, recruitment has become increasingly challenging. Finding the right candidate for a specific role or position is not as straightforward as it once was.
Testlify has taken on the challenge; implementing new and innovative solutions to recruitment. Specifically incorporating video recording as a standard practice in the candidate selection process.
This is what Akash, head of marketing at Testlify had to say had to say:
Akash: "When you are creating an assessment for future recruits, you want to assess their communication skills, you want to learn more about their experience, and you don't want to make one by bias decision by just looking at their resume. So, we introduced a custom question type, which is a video question type wherein you can ask your candidate to record a quick video of themselves.
So let's suppose if you want them to speak about their strengths, if you want them to speak about their weaknesses, or if you have any custom question, if you want them to explain about their experience in any of the project that they have delivered in past.
api.video: When talking about online video infrastructure, most people automatically shift towards AWS or Google Cloud services as the main solutions. But what's not often mentioned is how quickly costs and complexity can get out of hand.
Akash: Initially we had our own, custom built, architecture for the video questions. We were using the AWS infrastructure and we were facing quite a few issues where, if candidates were to upload the questions like video response for a particular question, they were facing some issues and they were not able to record their responses.
And even if they record their responses, sometimes, our system was not able to keep those responses in the database, and we used to miss out on those responses. And definitely, like you can imagine a situation where candidates have applied for a, job and, you know, you get to know that or you are a person who have applied for a job and, attempting a particular assessment.
And you got to know that your video responses, was not there in the assessment, even though you have recorded in response for that question.
And that's where we came across API video.
api.video: api.video allows anyone to seamlessly integrate video into their product. As it is API-based, it can be quickly implemented into any tech stack. We asked Akash about Testlify's experience using api.video, and some of the features that proved essential to Testlify's quick adoption of api.video.
Akash: I think the first and the very important feature for us is to see all the videos and see everything, how it's happening, how much videos are getting recorded and everything in a single dashboard. So that is the first and foremost thing that we get with api.video, which is very important.
The another one is, I would say smooth and very scalable infrastructure, which helps a lot, to like, have a better customer satisfaction for our product. So that is the second thing because, in the past, we have missed out on few clients because of the issues with the video questions. And, in last, like, I would say couple of months, I have never seen a scenario like that. So that's really helps us a lot and I think we are more than happy with the api.video implementation.